Customer Testimonials
Bought my dream Rivian. So pleased it was close enough to drive to. Went there with my trade and title hoping we could make a fair deal. And we did. Liz was very helpful, informative and not high pressure. Classy dealer and class people.
Great! Scott was an extremely professional and made my service and repairs seem less Scott was an extremely professional and made my service and repairs seem less and non stressful
Fast, efficient, effective, knowledgeable, friendly
I was impressed with the entire operation. Everyone was helpful in putting a deal together.
Battery was dead. Jaguar installed a new one and reprogrammed the auto.
Katherine did a wonderful job explaining what needed to be done and keeping me updated through the process.
Samir Adnane was extremely knowledgeable and answered all my questions. Also explained the vehicle's features extremely well.
Excellent, professional service.
I highly recommend Jaguar Sarasota. I took my 2024 Jaguar to this dealership for recent service. While at the dealership, I encountered several employees, and I must compliment all of these employees and their cheerful delivery of Customer Service. I have never experienced this high level of customer service in any other dealership. I felt both welcomed and appreciated by each of the employees with which I had contact! This facility is definitely motivated to treat customers with both courtesy and a smile.
Scott is the best above and beyond
Had to return a month after service for a faulty water coolant level sensor on my 2021 Defender, Scott, my service rep was able to get me right in. And provided a loaner since I live in North Bradenton and had things to get done. Not only that, but when I got in his office, I noticed my new Tervis Buccanners cup and lid on his shelf of misc items. I had left it on check in desk on previous visit. I couldnt believe it was there and i retrieved it. I aksed if he was the official lost and found ... Read More Google - Nov 11, 2026
Great service
Devon is always helpful and gets the work done on my vehicle in a timely manner. Everyone in the service department is very friendly and helpful.
Katherine, as well as the whole team at JLR Sarasota, did an outstanding job by keeping me informed and friendly demonstrating a clear commitment to the best customer interest.
Service team does a great job and Scott Tierney is a wonderful service coordinator
Excellent service promptly completed.
I would like to recognize Devon at Range Rover Service for his exceptional customer service. He is professional, knowledgeable, attentive, and genuinely cares about his customers. His communication, attention to detail, and willingness to go above and beyond make the entire service experience pleasant and stress-free. It's refreshing to deal with someone who takes such pride in providing excellent service. Devon is a true asset to the Range Rover team, and his dedication deserves recognition!
I already completed survey, not sure why I’m getting another one.
JLR Sarasota has great service and competence.
Service manager was outstanding
Katherine was knowledgeable and a pleasure to work with. She made my service visit exceptional.
I have had a great experience with the dealership. Their communication is excellent, follow-thru is wonderful, quality of workmanship is very good and they are very professional. Five Stars on all aspects of delivery!
Honestly, I had only been to dealership one time. My husband and I traded cars as I had recently sold my Escalade As our new home garage, made it a tight fit.. I took our Range Rover sport in for a service appointment and was immediately guided to someone about buying an extended warranty on the car. Not a very good first impression that when you walk through the door, not only was the Service Advisor pushing you to buy extended warranty, but introducing you to other people in the dealership for the same purpose. I simply wanted an oil ... Read More Google - Oct 29, 2026
Great experience. Nice people.
Very efficient, swap out my tire while I waited and I'm happy with the results.
Top Notch Service all the way on all fronts !
Devon is the greatest service manager he is attentive and explains what is going on with the vehicle when it is brought in. He responds quickly and efficiently to any questions that arise
Great service! Got in for an early morning appointment with Scott - the work I requested was done to my satisfaction, completed earlier than expected and my vehicle was returned freshly cleaned.
Great experience purchasing a new vehicle here, smooth process, didn't take all day, friendly and professional service provided!
On 9/11/26 I purchased a used 2022 Range Rover Sport from JLR Sarasota. The salesman Aaron, that I worked with was helpful and professional. I would definitely work with him in the future. The only hiccup is that immediately prior to leaving the dealership the car was sent back to detail again and when it came back to me was missing rubber mats. They had been removed from the car while it was with detail and not put back. As I had already reviewed the car and taken a test drive I didn’t walk the vehicle again and only noticed the ... Read More DealerRater - Oct 21, 2026
excellent service all around
I’ve had my Defender 130 for just over a year. I take frequent fishing trips with up to four people. The length allows for 7.6” rods to lay flat and the rear captain’s chairs are excellent and unique in the class. The vehicle is very sturdy and can really get up and go. I also like the simplicity of the dash. I am stopped constantly by people complimenting the Sedona Red and camel interior combination. Jaguar - Land Rover of Sarasota has been excellent with service. I’m very pleased and would recommend both to anyone.
Terrific service! This was my 3rd experience with JLR Sarasota; my second service event. I purchased a 2021 Range Rover Sport from them a couple weeks ago (experience #3), and wanted to have a couple additional items taken care of in advance of its regular maintenance schedule. Everything went smoothly; I was able to secure an appointment time (07:30) that suited my schedule. Scott Tierney was in early, and got me taken care of immediately. Work estimated to take 3 hours was done in a little over 2, and I was on my way. All work was completed without issue, and the vehicle was delivered ... Read More Google - Oct 17, 2026
Three words: Scott. Tierney. Awesome.
After an excellent service experience with Jeff Dirksen on our 2007 Jaguar XK in August, we were invited to their Customer Appreciation event at the end of September. A couple weeks prior to driving up, I became interested in a 2021 Range Rover Sport on their website, and was contacted by Samir. We communicated and developed the framework of the deal (selling price, trade, etc.) over those 2 weeks. Follow-ups from Samir, Noah Serafine, and J.P. Blair came via text to confirm my interest, but were pressure-free. The transaction itself was the smoothest I have encountered - we drove the vehicle, made ... Read More DealerRater - Oct 12, 2026
Liz was amazing from day one . She was knowledgeable friendly and extremely professional. We ordered a Range Rover 2027 and love the vehicle! Ask for Liz if you are looking at a new vehicle at Jaquar Range Rover of Sarasota
My service advisor, Katherine went way beyond my expectations she had my car ready within hours not only is the service department Fabulous but she’s the best TY Debra G
Quick and professional. Outstanding customer service
Why in the world would you charge $50 for a loaner when your customers are buying cars for well over $100k? Feels like being nickeled and dimmed…you make money selling the car, you make money servicing the car, you recoup money when you sell the loaner….its not like your customers have a choice about getting the car serviced…seems very petty.
Great place to service all your car needs ! High quality customer and technical expertise
SCOTT TIERNEY IS ONE OF THE BEST SERVICE ADVISORS IN MY 15 YEARS OF WORKING WITH THIS LAND ROVER DEALERSHIP. PATIENT, INFORMATIVE AND GETS THE JOB DONE.
Greg and Ernie were great to work with and provided an exceptional purchase experience! Special shout out to the GM, Chris Lima, who took the time to personally check on us and make sure we were happy with our new Defender. We love our new Defender and the experience of buying from Greg Brock at Land Rover Sarasota!!
Catherine is a pleasure to work with in the service department, knowledgeable, friendly and efficient!
Greg Bock at Sarasota Jaguar was easy to work with and made a [usually] stressful process easy and streamlined. There were no high pressure sales tactics and no "what would it take to put you in a vehicle today" conversations. I would definitely work with him and Sarasota Jaguar again.
Arthur Bellamy was an exceptional salesman. No pressure while answering all our questions. Love the new Land Rover Defender!
I recently took my Jaguar Fpace in for service. My advisor Katherine was more concerned with my review of her than if my vehicle was taken care of for the issues I presented to her. I refused to work with her again
Very helpful experience where Alex came to the house set up out app and garage door and tested everything!
My buying experience of my Land Rover was outstanding. My salesperson respected my time, was efficient and walked me through the process. The finance process was simple and the tech gentleman was very proficient. Every step in the process was a first class experience and I left with my new car same afternoon.
We were in the market for a specific used Volvo XC60 and when we found one at Jaguar Sarasota went down to look at the vehicle. Arthur was our salesman and he was low key, not a high pressure salesman. The car fit our needs perfectly and we were able to work out a good deal which included a fair price for our trade in vehicle. All employees we interacted with were professional and courteous. We would recommend this dealership.
Scott quickly informed us our vehicle needed a new engine. We asked if it could possibly be anything else and Scott said a new engine was the only option. He immediately referred us to a sales representative. Upon learning we had a third party warranty, he attempted to get a new engine approved and the process took close to a month. It was denied a new engine by the warranty company due to sludge. Our initial invoice was over $900 for diagnostics. After consultation with the GM it was reduced to over $700, which we should be refunded because the diagnosis was ... Read More DealerRater - Sep 25, 2026
I have never experienced such professionalism and knowledge plus friendliness in a service advisor. Everything he promised, he did. I will assume the mechanics need a great shout out too!! Ask for Scott.
Only problem I have is the charge for a loaner car. Other than that the last few experiences with the dealership has been good
Adrian was my sales person and was very friendly and excellent with follow-up and availability. Alex is the car specialist for in-servicing the vehicle and he too was very available for questions even days after the sale. Jerry
Excellent purchase and service experience.
Scott was very welcoming, professional, very detailed with his expertise
Gregg is amazing to work with in the dealership overall was very pleasant to do the deal with
Scott was extremely professional. He took the time to explain every detail and fee. I am truly impressed with his customer service and will recommend him to anyone that needs service to their vehicle. He should get a raise of course!
It was a very easy process and Aaron was incredibly helpful! I would recommend him to anyone shopping for a new car.
Windshield replaced. Inside of car was left in terrible condition. Dirt and debris left everywhere. Also black substance on steering wheel. Don’t recommend dealership at all
The worst buying experience and the worst service ever had . I buy a new car every 2 to 3 years first time from this dealership . A Morgan Auto Group ,the last time never ever again !!!
Great experience with Samir and this dealership. I felt like they cared about my family and my goals and was happy that they came up with a better offer than what I was qualified for at my credit union. I will gladly use them again for my next purchase.
We had a great experience with Sarasota Land Rover/Jaguar. Thanks to all of you for your professional help.
Everything went very smoothly and was a pleasure to deal with Elizabeth and the finance department.
Always appreciate the service and attention to detail at Jaguar Land Rover Sarasota. Really like the fact that you get a video of your vehicle while it’s in getting serviced.
I have a 13 year old XK model. It needs some challenging work sometimes, Devon always has it fixed in a timely manner and the technician at Jaquar Sarasota always does an excellent job repairing my car.
Look me without appointment. Handled it right away. No hassles, great help, top notch service by Scott.
Look me without appointment. Handled it right away. No hassles, great help, top notch service by Scott.
Satisfied with service received. My experience was hassle free. Everyone was helpful and kind. Great job.
Great experience will definitely come back. The bonus car wash is amazing! Thank you, guys,!
Everyone was wonderful to work with, had a great experience, seamless. They really made the process very easy
Great team to work with for an efficient quick transition, very reasonable and fair. They were quick to communicate and respond completely. They also worked with me and Listenned!
I had a great experience working with Devon at Jaguar Land Rover Sarasota. He was professional, knowledgeable, friendly, and kept me informed throughout the entire service process. He took the time to explain what my vehicle needed, answered all of my questions, and made sure everything was handled smoothly from start to finish.
We had a great experience shopping for my wife's car. We went in looking at several different cars. Our salesman was patient and helpful. We ended up purchasing a Mercedes they had that fit what she was looking for in a car perfectly. Only complaint is the car was still linked to its previous owner and they did not do that for us. We had to take it to a Mercedes dealership in Fort Myers to do this.
Scott was just great 👍 did everything that he said he would do was very good handling a very bad situation and make it work great. 👍
Very great experience. Everyone was very knowledgeable and helpful. Will definitely purchase from Sarasota Rover
Friendly knowledge staff made service visit super easy. Turnaround time was very quick. Communication was great!
Was treated with care and respect and the car is beautiful runs great and was a reasonable price.
I am so satisfied with the courtesy and service. The staff was absolutely wonderful will definitely be coming back for service.
I was assured that my preferred bank would finance my new truck, but they ultimately chose a bank that expedites the release of funds and restricts customer choices. The interest rates were incredibly high, and they failed to offer any assistance to help me secure a better deal.
Devon was very knowledgeable and helpful. I went with an issue of power steering caused by rodents and Devon was empathetic of my situation and helped me find the best solution to my problem. Highly recommend this dealership and Devon as a representative.
Devon was a great help with my Range Rover Sport and I look forward to working together again soon.
Liz was so patient and knowledgeable. I had a hard time choosing between 2 different models and she let me see both and didn’t rush me to make a decision. She answered all of our questions and made the whole experience of choosing my next car a great one! I can’t say enough good things about Liz!
Bibi was awesome - very knowledgeable about the vehicle that i purchased. Very expedient finance experience.
Absolutely outstanding experience! Jorge was amazing from start to finish. He went above and beyond to make everything easy and stress free.