Customer Testimonials
Scott was just great 👍 did everything that he said he would do was very good handling a very bad situation and make it work great. 👍
Very great experience. Everyone was very knowledgeable and helpful. Will definitely purchase from Sarasota Rover
Friendly knowledge staff made service visit super easy. Turnaround time was very quick. Communication was great!
Was treated with care and respect and the car is beautiful runs great and was a reasonable price.
I am so satisfied with the courtesy and service. The staff was absolutely wonderful will definitely be coming back for service.
I was assured that my preferred bank would finance my new truck, but they ultimately chose a bank that expedites the release of funds and restricts customer choices. The interest rates were incredibly high, and they failed to offer any assistance to help me secure a better deal.
Devon was very knowledgeable and helpful. I went with an issue of power steering caused by rodents and Devon was empathetic of my situation and helped me find the best solution to my problem. Highly recommend this dealership and Devon as a representative.
Devon was a great help with my Range Rover Sport and I look forward to working together again soon.
Liz was so patient and knowledgeable. I had a hard time choosing between 2 different models and she let me see both and didn’t rush me to make a decision. She answered all of our questions and made the whole experience of choosing my next car a great one! I can’t say enough good things about Liz!
Bibi was awesome - very knowledgeable about the vehicle that i purchased. Very expedient finance experience.
Absolutely outstanding experience! Jorge was amazing from start to finish. He went above and beyond to make everything easy and stress free.
Everyone I interacted with was very pleasant. I am just very disappointed with the fact that I have had my car In for the same reason twice (total of 14 days) and I am still having the same issues. I am not disappointed with Devon, I am disappointed In Jaguar for not being able to fix the issue. I need to bring it back for the 3rd time, but need a break from it. FYI I see online and Devon mentioned another client, that the issue I am having is a common problem so again, I am not sure why the ... Read More DealerRater - Aug 7, 2026
Seamless, friendly, convenient Always a pleasure to work with the service department. They go above and beyond
Devon is wonderful. Everyone I've encountered is professional, courteous and helpful. The service is the main reason I would purchase from this dealership again.
Scott was very helpful, very transparent and very informative in explaining any issues and alternative solutions. He was also very efficient with my time. It made the whole experience easy and satisfying.
Jorge was awesome!! Treated me as family very welcoming!! Service was great Kind considerate, looking out for my best interests
Devon was great! My first time at this dealership and I was very impressed. He communicated with me the entire time I was there waiting for my car to be serviced.
Always a good experience here! Only problem was loaner car trunk was filthy and not cleaned prior to my using. Was disappointed in that.
The process of online contact and text negotiation was so simple. Within 3 hours we had a deal, and I had a one way flight to Florida to get my car. The test drive and paperwork took maybe 1.5 hours and I was on my way home!
The staff at JLR Sarasota was very kind and non-pressure. Greg worked with me from the beginning but the rest of the sales and finance staff were great too.
My experience at Land Rover Sarasota was exceptional from start to finish. Scott was my point of contact, and he set the standard for what a dealer relationship should look like — responsive, transparent, and genuinely invested in getting things right rather than just getting them done. He kept me informed at every step, explained the work clearly without talking down to me, and followed through on everything he committed to.
The entire process was smooth and well-coordinated, and the facility and staff reflected the same level of professionalism. Scott is a real asset to your team, and he’s the ... Read More DealerRater - Aug 3, 2026
Made buying a car super easy! Liz was very personable and she made the entire process smooth and stress-free. We will for sure be back to Landrover Sarasota!!
The customer service was world class. Scott was exceptional in every way possible making my visit comfortable and successful.
Scott kept me informed about my tire. It needed replaced and he submitted it to the warranty dept and got it approved right then and there. Great service and great communication from Scott!
Aaron was very y professional and helpful throughout the purchasing experience. I would highly recommend Land Rover of Sarasota. This is the 3rd vehicle I have purchased through this dealership and each experience has been exceptional.
Devon and the service team made having my vehicle serviced very easy. Their standards of excellence truly set them apart from other dealerships.
I had a good experience purchasing my car here. The staff was friendly, helpful, and made the process straightforward without a lot of pressure. They answered my questions and were easy to work with throughout the purchase. Overall, I'm happy with my experience and would recommend them to anyone looking for a vehicle.
Very comfortable and relaxed showroom . All employees seemed happy to be there. All my interactions were excellent. Need to get employee witholder Cadillac, out of Handicap parking at front door. Robert Stewart was excellent to deal with. A compliment to your dealership.
Had two return truck on two separate occasions for same problem and charged twice in the process
Great experience, easy to work with and a quick in and out process once we determined to make a deal.
Purchased my very first Land Rover. Aaron made the entire process smooth from start to finish. He was incredibly patient, attentive, and took the time to answer every question I had. Most importantly, he stood by his word throughout the entire transaction, which meant a lot to me. If you’re looking for someone who is honest, knowledgeable, and truly cares about providing a great customer experience, I highly recommend asking for Aaron. I’m absolutely thrilled with my new Defender and couldn’t be happier with my purchase!
Katherine and her team are phenomenal! Their level of customer service is exemplary. They go above and beyond every single time I bring my SUV in for service!
Jaguar Sarasota service department is excellent. The reception on drop off and pick up of your vehicle is smooth and timely. Thank you to the whole staff in service and a special shoutout to Katherine for taking care of me with a personal touch.
I recently had my vehicle serviced and want to recognize Devon for his professionalism. He was courteous, efficient, and made sure everything was handled properly. His assistance made for a very positive experience!
Scott was very helpful in helping me with my Ranger Rover Sport and making sure that he could take care of its needs.
Great experience! The staff was very friendly, professional, and helpful. Everything went smoothly, and I’m very happy with my purchase. Highly recommend!
Great follow up, appreciate all the assistance. Process went smoothly thanks to Devon. Could not be happier
Chris, Aaron, and Josh facilitated an excelled experience when purchasing my 2026 M2, thanks again!
Chris Richardson was very helpful in designing my new vehicle and explaining everything to me.
JB Blair, general sales manager, takes care of things the right way. If you have any concerns, he will address them. Rob Stewart also a great sales person.
Experienced helpful, knowledgeable, and accommodating Very friendly and willing to help strike a deal that makes sense for both
I was impressed with how easy the buying process was with the Jaguar store in Sarasota. The people were clear communicators about price and the condition of the vehicle. I bought the vehicle over the phone without test driving it because I live 8 hours from the dealership. Once I arrived at the store the next day the vehicle was exactly how Arthur my salesperson described the vehicle. Steve the sales manager negotiated with me and was at least $2,500 cheaper than any other similar vehicle I found on the internet. I would highly recommend Arthur my salesperson and this dealership. Thank ... Read More DealerRater - Jul 17, 2026
Valet service is a great feature for me as I'm in Michigan and the car is in Florida. They have been most helpful in managing a remote experience
Clean friendly atmosphere Pleasure speaking with Noah,in management and Eric, our salesman. Looking forward to getting to know their service department.
Devon was super responsive, helpful, and timely. I like the text function of your CRM.
Professional and attentive. Got me an Uber to take back to my hotel. Which was a very nice surprise.
Katherine is easily the best customer service representative I have ever dealt with. Incredibly professional, responsive, empathetic and generally and all around wonderful human being who makes helping her customers her no.1 priority. Thank you so much for all of your help this year
I was involved in an out of state transaction. Robert and team made it work easily. Most importantly, there were a few things where I had to trust their comments since I was buying without seeing the car in person. Robert was exact and trustworthy with all statements regarding the car condition.
I have been working with Scott for a number of years and he always treats me with professionalism and sincerity. I always ask for Scott when I need service on my vehicles.
Veri professional and respect for their clients,that's why I am cip coming back,this is my 3rd car perches at this dealership in passed several years. Thank you
I had a faulty reading and message that to check the coolant level. Checked multiple time but the level in the expansion tank staye constat at the MAX fill line. Scheduled an appointment for a few days out. Since this was scheduled I received a loaner. The Defender had a faulty sensor that was not reading properly. The service department also noted a recall that had not be addressed. They fixed that as well. Devon was friendly, courteous and knowledgeable.
I live in Texas and had an issue losing coolant. I was able to bring the Defender in ASAP and they had if fixed in just a few hours. Friendly, courteous. I liked the video update they provided showing me what the issue was.
Katherine and the whole crew were very professional and they looked after me and my needs very well! I would recommend them highly! Thank you
Devon was great to work with. He follow up at a high level and he listens well.
Personable, reliable, and competent service. Scheduling was easy and alternate transportation was provided. Easy lease .
I trust Scott as he always gives me options. Like their loaner vehicles and my car is always returned clean.
Honest efficient representative product as advertise she did negotiations were simple, clear cut, and hasslefree
They were great! In and out in no time. Devon did a great job explaning everythign tot me
Devon communicated the entire process and cost for my service including the 3% surcharge if I pay by credit card. Paying by check saved me over $85. He did a great job! As for the surcharge, I can't print what I think.
Very good sales and new vehicle delivery experience. First time Range Rover owners. No issues with our new vehicle. Thanks
After being charged an electronic filing fee, a third party tag agency fee and title registration fees, my vehicle registration was done wrongly and it has been an uphill battle to get it corrected. My temp tag has expired and this has put me at risk of citations, fines and even vehicle impoundment. I need this vehicle to get to and from work and there is no indication that your establishment is taking any expedited action to rectify the issue.
I was greeted and not pushed. Very important. Excellent showroom, a showroom well done makes you feel like buying a car right of the floor! Excellent GM, Finance guys, and Kathy is tremendous. I give you guys an A++
Over the years service here has been great. After the change in ownership it has been ok but not as personal and focused as before. After the last servicing they are having trouble figuring out what seems to be a simple problem.
Customer service and communication was outstanding. Overall tech service and sense of urgency to complete the annual maintenance was top notch.
Samir and the JLR team were amazing, made for a quick and enjoyable buying experience!
I had an outstanding experience purchasing my Lexus. The entire process was professional, comfortable, and completely stress-free from start to finish. Everyone was knowledgeable, patient, and took the time to answer all of my questions without any pressure. The team (special shoutout to Biby and Cathy) made the buying experience enjoyable and transparent, and I truly felt that they had my best interests in mind. I love my new Lexus and appreciate the exceptional customer service I received throughout the process. I would highly recommend them to anyone looking for a professional and first-class car-buying experience.
So far i have worked with Scott Tierney Jeff Dirksen Koehan and Kathy and they where super friendly and helped me with my respective service needs, all good people that i would recommend to a friend, thanks again for every ones help, matt g
A good experience Katherine was pleasant and kept me informed of progress of service Amenities for customers were very nice.
A+++++ experience at Jaguar Land Rover of Sarasota! From the moment I walked in, I was impressed by the professionalism, warmth, and exceptional customer service from the entire team.
Elizabeth was absolutely amazing—knowledgeable, attentive, patient, and truly dedicated to making the process easy and enjoyable. She went above and beyond to ensure everything was perfect.
I love this dealership and can’t say enough good things about Ernie, the staff and overall experience. If you’re looking for outstanding service and a stress-free buying experience, I highly recommend Jaguar Land Rover of Sarasota and ask for Elizabeth! Thank you ... Read More DealerRater - Jun 17, 2026
Everything went well. Explained the Rover in detail, explained the numbers and made the process easy. Recommended for anyone that is looking for a Land Rover.
I scheduled an appointment to test drive a car and after a 45 min drive to the dealership, I was told the car suddenly wasn’t available. I went back a few days later and ended up purchasing the car and the rest of the experience was great.
Since the vehicle is back at dealership for 4th time; I’d rather do evaluation when it’s fixed. The initial problems began when the dealer prep technician came out to program the garage door opener, gate opener, etc., and orientation to new vehicle. He noticed check engine light was on and the fuel gas door would not open despite multiple attempts on releasing. Took the car back to the dealership as instructed by the tech where they could not find any faults or any problems with the check engine light. Second adventure occurred approximately a week later when an ... Read More DealerRater - Jun 16, 2026
Great service. Devon is very professional, knowledgeable and courteous. Excellent service experiences. Will continue to utilize.
Quick and efficient. Helpful at answering questions and any concerns to help you find the best deal for you.
Devom was very helpful. Everyone at Jaguar Sarasota was very nice. We really appreciate the video we received on our Jaguar.
Bibi and Daniel did an excellent job. We would highly recommend this dealership. Thank you for helping us find the perfect car for us.
The process unfortunately started very early for me I just picked up my new F-Pace that week and somehow got a flat tire. But it got only better from there after calling service they had my car picked up brought to the dealer inspected, a video was sent which was very thorough the tire needed to be replaced which I bought the extended warranties for and it was covered which turned a very frustrating situation to a great turnout. Scott was very friendly helpful and a pleasure to work with one of the smoothest processes I had ever dealt with. ... Read More DealerRater - Jun 12, 2026
Good service with quality customer skills. Trustworthy and fair minded. I’d highly recommend Scott!
Everyone is very pleasant to deal with and pricing for work is transparent. Easy to make appointments online
My experience with this GLE has been very disappointing. The day after purchasing the vehicle, I brought it back to the dealership because it was pulling to the right and did not feel stable on the road. I was told it was an alignment issue and that it had been corrected, but the vehicle continues to pull to the right and the concern was never actually resolved.
In addition, the other issues I realized with the vehicle were never thoroughly inspected or corrected - I believe.There appear to be numerous defects and concerns that should not be present on ... Read More DealerRater - Jun 10, 2026
We had a great experience. Samir was amazingly patient and was able to help us select the right vehicle!
Katherine was great. All the work was done in a professional and timely manor. Would definitely do all my service at Jaguar of Sarasota
Scott was great and very helpful.super kind and got the got done very quickly.
Knowledge and expertise and keeping me in the loop for each step of the way to inform
Excellent service and timely responses. Took care of all issues and answered all my questions.
The sales team and transaction went very smooth. Thank you for making it a simple process.
We have bought from this dealership before. This purchase was a great experience. Liz was awesome, easy to work with and supported us through the process.
Scott provides outstanding customer service and is always available to answer any questions. He is knowledgeable, responsive, and goes above and beyond to ensure customers have a great experience. His willingness to help and clear communication make the entire process smooth and stress-free. I truly appreciate his professionalism and dedication to customer satisfaction. Highly recommended!
Friendly and down to earth people. Buying a car is a pain but they made it acceptable.
Purchasing my new vehicle with Christopher and the jaquar was an amazing experience! Chris was very attentive and very informative he really has a passion for his position. My family and I appreciate yo very much Chris!
I have been using Lander Rover Car Dealership in Sarasota for my car maintenance and repair for more than three years now. I think it is a great place for getting help.
Highly recommend!!! Always great customer service and communication. Offering a solid experience with truthful feedback.
Best car buying experience I've had in forever. Between sales and finance a seamless process. No pressure sales and transparent financing. Highly recommended.
Once a problem is diagnosed , the company works hard to fix the problem. The service managers are an integral part of their operation. The customer is not kept in the dark regarding the completion time of their car.
My experience at your dealership was exemplary! Christopher handled and answered all of my questions and even answered questions that I didn’t even think of! I will definitely send other customers his way in the future! Sincerely!
Very professional , very easy to work with, great communication. I would recommend Devon be recognized with employee of the month or a monthly bonus, maybe in line for a promotion
I was kept in the know and able to talk to actual people. Jorge took good care of me and I told him so.
Christopher was professional, thoughtful, and genuinely cared about making our experience a positive one. Thank you!
I like this dealership, because they are very nice to my family, my wife, my son, my daughter, they’ bought cars in this dealer.
A trusted place where you can experience the best quality of services, the professionalism of the staff as well as personalized customer care for all your needs